Real-Time Live Chats
Chat with your customers to provide support, sales and help with online purchases.

Multiple Chats
Operators can chat with multiple visitors at the same time. You only pay based on the number of operators you want to use.

Instant Messaging Between Operators
Operators can send instant messages to other Talk2Me operators whether they are logged in at home, across the office or from anywhere in the world

Conferencing
More than one operator at a time can participate in a chat. So your sales operator can bring in the technical operator if they get asked a question that they don't know an answer to.

Live Coaching
Trainees can be monitored and coached through chats by experienced operators during a chat session.

Transfer Chats
Transfer chats, at the click of a mouse, to the properly skilled operators.

Typing Indicator
Both the visitor and operator know when the other party is typing a message.

Email Signature
You can add the chat icon to all of your outgoing emails to allow customers to instantly chat with you.

Spell Check
This feature automatically "spell checks" operators' phrases before they are sent to the customer, eliminating mistakes that are a reflection of your company

Co-Browse
Operators can view each page that visitors are currently browsing in real-time. You can give a visitor a guided tour of your web site so the visitor gets the information they want quickly.